Home - Contact us

Enable Cookies

AOL Members

Password Problems

Problem Playing Movies

Sites we Manage

Terms of Service


Contact us

Questions and answers

      Login Issues
     Clearing Cache
     Disabled Accounts
s


Common movie playing questions and answers.

01. I can't play WMV movies on my mac.
02. What should I use to play the movies?
03. How do i download a movie?
04. Which movie player should I use to watch the movies once
downloaded?

05. I want to make Windows Media Player my default player?
06. How long does it take to download a movie?
07. How do I download movies when using a Apple MAC?
08. The WMV format plays choppy. What's wrong?
09. Windows Media Player won't accept my user & pass.
What do I do now?

10. Why won't WMV movies play in Window Media Player?
11. I can't play WMV Movies, how can I fix that?
12. Where can i update my movie player?

------------------------------------------------------------------------

I can't play WMV movies on my mac.
Having problem playing .wmv movies? To fix the problem just go download the mac version of window media player which is a free download for osx. Click here to download it now.
^ Top



What should I use to play the movies?
Do NOT use Real Player, Quick Time or any other software as you might experience problems we cannot help you with. You should use windows media which in the default player of windows.
^ Top


How do i download a movie?
Just right click on the movie link and choose "save target as". Remember to note where you downloaded your movie too so you can find it and play it once you've finished download it. - Netscape users right click & choose "save link target as".
^ Top


Wh
ich movie player should I use to watch the movies once downloaded?
We highly suggest you download and install the latest version of Windows Media Player to play all your movies you download. It is the default player for all windows platforms so you don't need to download it again if you have windows XP installed. If you don't have Windows XP or want to upgrade to the latest version of Windows Media Player then click on the following link
:Windows Media Player
^ Top

I want to make Windows Media Player my default player?
For instructions for doing this CLICK HERE
^ Top


How long does it take to download a movie?
Depending on your Internet connection and type of quality you have chosen it can take anywhere from 1 minute to 15 minutes to download a single part of the video. A video has multiple parts so it depends a lot on your connectivity and quality how long it will take to download all parts. Most broadband users can download all 8 medium quality parts (complete movie) in about 30 minutes. the faster your connection is the faster will can deliver the movies to you.
^ Top


How do I download movies when using a Apple MAC?
IE or AOL users: please click the download link, click and hold left mouse button. Click "Download link to Disk" and download the file to your hard drive.
Netscape users: Click the download link, click and hold left mouse button. Choose "Save link as" and continue to download the movie to your harddrive.
^ Top


The WMV format plays choppy. What's wrong?
The WMV format we have is very high quality and very CPU intensive. We recommend you watch the WMV movie on a computer that has at least a Pentium III 700Mhz and 256MB of RAM.

Please do not try to stream ("left clicking") the WMV movies in realtime directly from our web servers, chances are this will result in very choppy playback - unless you have an Internet connection that's >1.5 mbit.
It's best to download the files and play them locally from your computer.
^ Top


When I play a movie in Windows Media Player or when I left click on the movie link on the website. It won't accept my username & password. What do I do now?
First upgrade to the latest version of Windows Media Player HERE
If your username & password still don't work inside Windows Media Player then we suggest downloading the movie to your harddrive and viewing it inside Windows media player there.
^ Top


Why won't WMV movies play in window media player?
The .WMV format is best seen with Windows Media Player but some other applications can play this format. However, some applications also take over this format and can't play it (like Winamp / real player or so). To fix this problem, we then have to setup the .wmv format to be viewed through Windows Media Player. To do this with Windows XP, just right click onto a wmv file and then select "opens with" and then, "choose the program". Finally, select Windows Media Player and check the box "always open with that program". If this doesn't work, you can also update your Windows Media Player, update your Windows Media Player HERE.
^ Top


I can't play WMV Movies, how can I fix that?
Some applications such as WinAmp or Real Player are taking over the WMV format, in order to fix this, you need to upgrade/install Windows Media Player again. To download it, you can use the link below (it's FREE) :
Download Windows Media Player - (download page opens in a new window)
^ Top

Where can I update my movie player?
you can upgrade you players for free by choosing the correct link below.
^ Top

Windows Media Player- Is a technology that produces streaming video and audio files. The WM player will play most types of movies including its native Advanced Streaming Format (ASF), WAV, AVI, Quicktime and RealOne formats. A good all-around choice. For more questions regarding Windows Media Player, please click here.
Real Media Player - This is a catch all movie media player made available for anyone who might be having trouble with you default movie player.
Quicktime - An audio/video technology developed by Apple, but can also play on any PC. Its versatility and quality of playback are outstanding and its ability to compress large movies into small files is remarkable. You don't need the professional version to watch video, just download the free one.